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Faq’s

What is the NDIS?
The National Disability Insurance Scheme (NDIS) is a federally managed and funded scheme that provides support and funding to people with permanent disability, their families and carers. We work with you to figure out a plan that is suitable to your needs and aspirations.
What is the purpose of NDIS?
The NDIS supports people with a permanent and significant disability that affects their ability to take part in daily life to participate in everyday activities. It identifies the right disability support that is needed to help the participants achieve their goal in life.

Who is the NDIA?
The NDIA stands for National Disability Insurance Agency. It is a Commonwealth government agency that is responsible for implementing the National Disability Insurance Scheme (NDIS). The NDIA is made up of the people who will support you to understand the NDIS and whether you are eligible to access the NDIS.
What is the eligibility criteria for NDIS?
The NDIA is tasked with assessment of your eligibility to participate in the NDIS.

  • Be under the age of 65 years of age
  • Be a resident of Australia (Australian citizen,or Permanent Visa Holder or a New Zealand citizen who holds a Protected Special Category Visa)
  • Have a condition or an impairment that is permanent and prevents you from participating in everyday activities.

What happens if I am over 65 years old?
If you are over the age of 65 years, you will not be eligible to participate in the NDIS. You might be eligible for funding by the Aged Care System, instead.


Who is a Carer
A carer is a person who provides unpaid care and support to family members or friends with a disability, a serious long-term illness, a terminal illness, a drug or alcohol issue or who are frail and aged.

Do Carers receive support outside of the NDIS? Carers receive a range of supports including respite support, counselling, education and training, peer support and advocacy.

What support can I receive under the NDIS?
Support under the NDIS includes funds for:

  • Daily Personal Activities
  • Transport facilities to enable participation in community, social, economic and daily life activities
  • Therapeutic Support
  • Home modification design and construction
  • Help with household tasks to maintain their home environment
  • Vehicle and mobility equipment modifications
  • Workplace help and training

Which Supports are not covered by the NDIS?
The NDIS does not provide funding for support if it is:

  • Not related to a person’s disability.
  • A duplicate of another support within a participants personal support plan.
  • Related to daily living expenses not tied to a participants disability (e.g. rent, groceries).
  • The responsibility of another government system or community service.
  • Likely to cause harm to a participant or pose a risk to others.
  • Related to income replacement.

Will the NDIS cost me anything?
The NDIS is designed to work in association with the health, education and other universal services. It is a universal insurance scheme that is paid through tax contributions like Medicare.

Does the NDIS affect the DSP?
The NDIS is not means-tested and has no impact on your Disability Support Pension (DSP).